Terms & Conditions

Effective Date: August 5, 2026

These Terms of Service ("Terms") govern your use of the website https://yuppiescleaningservices.com (the "Site") and the cleaning services provided by Yuppies Professional Cleaning Services ("Yuppies," "we," "us," or "our"). By accessing our Site, requesting a quote, or booking a service, you agree to these Terms. Please read them carefully.

1. Services

Yuppies provides residential and commercial cleaning services in Lycoming County and Delaware County, Pennsylvania, including residential cleaning, deep cleaning, move-in/move-out cleaning, commercial cleaning, Airbnb turnovers, and recurring cleaning. The specific scope of each cleaning is agreed upon during the quote and booking process.

2. Quotes and Estimates

Quotes and estimates are based on the information you provide about your space and its condition, and where applicable an in-person or photo-based walkthrough. Final pricing may be adjusted if the actual condition, size, or scope of the job differs materially from what was described. We will communicate any pricing changes before performing additional work.

3. Booking and Scheduling

Services are scheduled by mutual agreement. We make every effort to arrive within the agreed time window and to notify you promptly if delays occur. Recurring services (weekly, biweekly, or turnover-day) continue on the agreed schedule until you cancel in accordance with these Terms.

4. Pricing and Payment

Pricing is provided in your quote and is based on the agreed scope of service. Payment is due as stated at the time of booking or upon completion of service, unless other arrangements are made in writing. We accept the payment methods communicated to you during booking. Late or unpaid balances may result in suspension of service.

5. Cancellations and Rescheduling

If you need to cancel or reschedule, please give us as much notice as possible. We ask for at least 24 hours' notice for cancellations or reschedules. Cancellations made with less notice, or lockouts where our team cannot access the property at the scheduled time, may be subject to a cancellation fee. Specific cancellation terms will be confirmed at the time of booking.

6. Access to Property

You are responsible for providing safe and reasonable access to the property at the scheduled time, whether by being present, providing a key or entry code, or making other arrangements. If our team is unable to access the property, a cancellation or lockout fee may apply.

7. Client Responsibilities

To help us do our best work, we ask that you:

• Secure or remove cash, jewelry, and irreplaceable or high-value items before we arrive
• Let us know in advance about pets, alarm systems, fragile items, or areas that require special care or should not be cleaned
• Provide a reasonably clear space so our team can clean effectively
• Inform us of any hazards or conditions we should be aware of

8. Valuables and Fragile Items

While we treat every home and business with care, we ask that irreplaceable, sentimental, or high-value items be secured or pointed out to us in advance. We may decline to clean certain delicate items to avoid the risk of damage.

9. Satisfaction

Your satisfaction matters to us. If you are not satisfied with any part of your cleaning, please contact us within 24 hours of the service so we can make it right. Where appropriate, we will return to re-clean the affected area at no additional charge. This is our sole remedy for service quality concerns.

10. Damage and Liability

Our team is trained, insured, and background-checked, and we take care in every home and business we service. In the unlikely event of damage or breakage caused by our team, please notify us within 24 hours so we can investigate and address it appropriately. Our liability for any claim is limited to the cost of the affected service. We are not liable for damage resulting from pre-existing conditions, normal wear, improperly secured or mounted items, or items that were not disclosed to us as fragile or requiring special care.

11. Insurance

Yuppies maintains insurance appropriate to our cleaning operations. Proof of insurance is available upon request.

12. Non-Solicitation of Staff

Our team members are a valued part of our business. During the term of your service with us and for 12 months afterward, you agree not to directly hire or engage any Yuppies cleaner or staff member for cleaning services outside of Yuppies. If you wish to hire a team member directly, please contact us to discuss.

13. Photographs

We may take "before and after" photographs of the spaces we clean to document our work and, at times, to showcase our services on our Site or marketing materials. We will not publish photos that identify you personally or reveal identifying details of your home or business without your consent. If you prefer that we not photograph your space, simply let us know.

14. Text Messaging

By providing your phone number, you agree that we may contact you by text message regarding your service, including confirmations, reminders, and follow-ups, and — where you have opted in — promotional messages. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Please see our Privacy Policy for full details on how we handle text messaging and mobile information.

15. Right to Refuse or Discontinue Service

We reserve the right to refuse, suspend, or discontinue service, including where the environment is unsafe for our team, where there is abusive or inappropriate conduct, where access is not provided, or where payment obligations are not met.

16. Intellectual Property

All content on our Site, including text, images, logos, and branding, is the property of Yuppies Professional Cleaning Services or its licensors and may not be copied, reproduced, or used without our written permission.

17. Limitation of Liability

To the fullest extent permitted by law, Yuppies shall not be liable for any indirect, incidental, or consequential damages arising out of or related to our services or your use of our Site. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

18. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law principles. Any disputes arising under these Terms shall be handled in the appropriate courts located in Pennsylvania.

19. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised Effective Date. Your continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.

20. Contact Us

If you have any questions about these Terms, contact us at: